Family Support Services
Our goal is to strengthen families, and empower our community’s most vulnerable children by building a healthy and whole community, one child and one family at a time. We believe that through staff commitment and by providing a sense of community, we will assist our youth to develop healing relationships. Redwood Community Services strives to help our children gain power in their lives, believe in themselves, and ultimately trust others enough to give and receive love.
Mendocino County | Lake County | Humboldt County
Emergency Support Staff (ESS)
Redwood Community Services provides immediate, in-person response to Mendocino County Family and Child Service detentions. ESS Workers assess children and youth for immediate needs and provide emergency supplies such as food, clothing and personal hygiene products. This service allows the County Social Worker the opportunity to gather information for investigation while the ESS Worker provides immediate attention to the child(ren). Supporting children and youth during this detention period ensures there is someone putting them first and offering comfort through a traumatic event.
Family Urgent Response Services (FURS)
FURS is a coordinated statewide, regional, and county-level system designed to provide collaborative and timely state-level phone-based response and county-level in-home, in-person mobile response during situations of instability, to preserve the relationship of the caregiver and the child or youth.
FURS provides current and former foster youth and their caregivers with immediate, trauma-informed support when they need it. Redwood Community Services provides this service in Mendocino and Humboldt Counties.
Services Include:
A toll-free hotline available 24 hours a day, 7 days a week staffed with caring counselors trained in conflict resolution and de-escalation techniques for children and youth impacted by trauma.
Mobile Response available 24 hours a day, 7 days a week.
In-home de-escalation, stabilization, conflict resolution, and support services and resources.
Ongoing support services beyond the initial mobile response.
Hotline and mobile response staff trained in working with children and families who have experienced trauma.